Aligning Business Process with User Interfaces

Business-User Alignment

Usi4Biz (User Interaction for Business) is a new approach for system traceability centered on information produced by business analysts and end-users. This approach establishes an unbroken chain of links between business processes and user interfaces.

Forward and backward approaches through models

Forward and backward approaches through models

Benefits for the Organization

The links from the business process to the end-user and benefits the organization by:

  • highlighting system user interfaces directly used to perform process activities, which clarifies how processes work in practice and whether they are coherent with the reality;
  • allowing end-users to report bottlenecks and suggestions of improvement in user interfaces that cannot be detected by conventional monitoring and testing tools;
  • providing analytical data that supports the analysis of users, user interfaces and business processes, enabling fast adaptation to the business dynamism.

Innovation

This approach for system traceability is simplified and efficient by:

  • adopting a human-oriented approach assuring that every managed information impacts primarily people;
  • preserving the independence of technology, covering any software development approach, systems running on desktop or web environments or even in mainframes;
  • using a set of light actions that adhere to the principles of agility; and
  • assuring that every involved stakeholder is capable of understanding the whole approach in less than 4 hours of training.