This work evaluated a graphical notation that supports the ISO/IEC 24744 standard, a metamodel composed of key concepts for development methodologies. This graphical notation has a set of common symbols that can be used to specify software (and other kinds of) development methodologies (e.g. a customisation of RUP, an agile method, etc.).

We have evaluated the elements and diagrams of the notation using the Cognitive Dimensions Framework. This framework aids in delivering a standard evaluation of the usability of information artefacts along different dimensions to cover several aspects of the notation.

As a result of this evaluation, we suggested improvements to this notation in order to enhance its expressiveness and, consequently, the communication between the stakeholders who define and read/apply the methodologies.

The paper is available on Elsevier’s Journal of Visual Languages & Computing. If you are doing research on the field, please take this paper into consideration and do not hesitate to ask your questions.

I’d also like to share more detailed information about the call for proposals for short courses that will take place in the joint conference IHC – CLIHC’2011.

SHORT COURSES

Short courses or tutorials offer a valuable opportunity for the dissemination of HCI as a whole, considering topics of interest to the community linked to Information Technology and Communication and may address any of the non-exclusive aspects covered by the joint conference theme. They may be targeted at students, professionals and researchers, with durations ranging from one or two 4-hour sessions (morning or afternoon) that run in parallel with the conference program. Accepted Proposals for short courses will be published in the Proceedings of the event and the call for the courses will be posted on this site.

Course proposals will be reviewed by researchers from the community or communities the course targets. Courses will be selected based on quality of presentation, adherence to the conference theme, relevance to the audience, prior experience of the instructor(s), etc.

The conference organizers will provide data projectors and projection screens in the room, assist with room organization (e.g. flip charts for group presentations, arranging room for group activities), and distribute the material to attendees (e.g. print copies of slides for annotation during the course).

Coordinators:

Eduardo Calvillo – Universidad Politécnica de San Luis Potosí: Mexico
Kenia Sousa – Intrasoft International: Belgium

Important Dates:

• 17/06/11 – deadline for proposal submission
• 22/07/11 – notification of results
• 05/08/11 – deadline of final version for publication in the proceedings

I’m honored to have been invited to work with the program committee  as a tutorial co-chair. This is an initiative to help  young researchers actively participate in the community. I’ve started working and I’ll keep you updated with the news. Now, take a look at the preliminary call for papers.

X Brazilian Symposium on Human Factors in Computing IHC 2011
V Latin American Conference on Human Computer Interaction CLIHC 2011
Porto de Galinhas, Pernambuco, Brazil, October 25-28 2011

CONFERENCE DATES AND VENUE

Pre-conference events: Oct 25, 2011
Conference dates: Oct 26-28, 2011
Venue: Porto de Galinhas, PE

Submission: June 3, 2011 – 11:59 PM Brasilia Time – strict deadline -
Decision notification: July 18, 2011
Camera-ready due: August 5, 2011

KEYNOTE SPEAKERS

Alex Repennig (University of Colorado, Boulder – USA)
Jesús Favela (Centro de Investigación Científica y de Educación Superior de Ensenada – Mexico)

THEME

The joint conference theme is FROM PERSONAL COMPUTERS TO FOLK COMPUTING, which explicitly evokes not only the speedy evolution of context in the users experience with computers (from the individual to the collective and societal), but also a leap in the knowledge level required from users to take full advantage of widely available resources in Web 2.0 (from knowing about computers to knowing about computing). In the not-so-distant past, full citizenship depended on being literate with Maths and Language in order to use numbers and words efficiently to achieve one’s individual and collective goals in society. Now, this depends more and more on being literate with Computers, and using programs to express and achieve our social and civil goals, with the Internet enabling new forms for communities and societies.

The conference organizers invite the Brazilian, the Latin American and the International HCI communities to discuss the role of HCI researchers and practitioners in developing interactive technologies that truly promote Computing Literacy. We are interested in discussing the users’ needs, expectations, experiences and possibilities while using computers and computing to participate fully in social and civil activities supported by computer systems. In the context of Latin America, where this conference takes place, we are especially interested in discussing how HCI can promote and bring about increased levels of social development.

Contributions to the conference program should address one of the following non-exclusive aspects of moving FROM PERSONAL COMPUTERS TO FOLK
COMPUTING:

• Accessibility and therapeutic uses of interaction
• Adaptive, adaptable, intelligent user interfaces
• Affective computing
• Augmented reality
• Computational literacy
• Context-aware interaction
• Effects of aging on interacting with computers
• End user programming and development
• Ergonomics
• HCI and citizenship
• HCI design – methods, tools and perspectives
• HCI education
• HCI evaluation – methods, tools and perspectives
• HCI impacts on society: social life, health, education, transportation, sports, environment, etc.
• HCI theories and theoretical approaches
• Human-robot interaction
• Integrating HCI and Software Engineering
• Interacting with information visualizations
• Interacting with new devices
• Interaction and information processing
• Interfaces for mobile and ambient systems
• Internationalization and cultural aspects of HCI
• Iteraction and entertainment
• Legal issues in HCI
• Multimodal interfaces
• Natural user interfaces
• Organic user interfaces
• Social interaction (virtual and online communities)
• Speech interfaces
• Tactile interfaces
• Task ad user analysis
• Usable privacy and security tools
• Web interfaces

SUBMISSION DEADLINES – All categories

Submission: June 3, 2011 – 11:59 PM Brasilia Time (strict deadline)
Decision notification: July 18, 2011
Camera-ready due: August 5, 2011

All submissions must be prepared for DOUBLE-BLIND REFEREEING. DO NOT include authors’ names & affiliations, or any other information that identifies the origin of the work.

Format & Page Limits
Full papers: 10 pages, ACM Conference format
Short papers: 5 pages, ACM Conference format

Other categories: to be announced

ORGANIZERS

General Chair
Alex Sandro Gomes, UFPE (Brazil)

Program Co-Chairs
Alfredo Sánchez, Universidad de las Américas Puebla (Mexico)
Clarisse Sieckenius de Souza, PUC-Rio (Brazil)

Full Papers Co-Chairs
Alfredo Sánchez – Universidad de las Americas, Puebla: Mexico
Clarisse de Souza – PUC-Rio: Brazil

Short Papers Co-Chairs
Cesar Collazos – Universidad del Cauca: Colombia
Vania Neris – UFSCAR : Brazil

Workshops Co-Chairs
Leonel Morales – Universidad Francisco Marroquín: Guatemala
Jair Leite – UFRN: Brazil

Tutorials Co-Chairs
Eduardo Calvillo – Universidad Politécnica de San Luis Potosí: Mexico
Kênia Sousa – Intrasoft International: Belgium

Posters Co-Chairs
Omar Sosa Tzec – UDLA Puebla: Mexico
Cristiano Maciel – UFMT: Brazil

Student Competition Co-Chairs
Mario Moreno – Universidad Tecnológica de la Mixteca: Mexico
Janne Oeiras – UFGD: Brazil

PROCEEDINGS AND POST-CONFERENCE PUBLICATIONS

In recent years, the proceedings of IHC & CLIHC have been published in the ACM International Conference Series (appearing in the ACM Digital Library). Authors of the best papers of the conference will be invited to submit extended versions of their work for publication in JISA (Journal of Internet Services & Applications) and/or JBCS (Journal of the Brazilian Computer Society).

[Ihc-l] IHC_CLIHC’2011: Chamada Preliminar de Trabalhos  X Inbox X conference X   Reply | Clarisse Sieckenius de Souza Queiram desculpar eventuais duplicações ======================= PRELIMINARY C… Mar 11 (6 days ago)   Clarisse Sieckenius de Souza to sbc-l, ihc-l show details Mar 11 (6 days ago) Queiram desculpar eventuais duplicações  ======================= PRELIMINARY CALL FOR PAPERS ======================== X Brazilian Symposium on Human Factors in Computing IHC 2011 V Latin American Conference on Human Computer Interaction CLIHC 2011 Porto de Galinhas, Pernambuco, Brasil, October 25-28 2011 ** From personal computers to folk computing ** —————————————————————————- CONFERENCE DATES AND VENUE —————————————————————————- Pre-conference events:  Oct 25, 2011 Conference dates:       Oct 26-28, 2011 Venue:                  Porto de Galinhas, PE http://www.portodegalinhas.com.br Submission: June 3, 2011 – 11:59 PM Brasilia Time – strict deadline - Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 ————————————————————————— KEYNOTE SPEAKERS —————————————————————————- Alex Repennig (University of Colorado, Boulder – USA) Jesús Favela (Centro de Investigación Científica y de Educación Superior de Ensenada - México) —————————————————————————- THEME —————————————————————————- The joint conference theme is **FROM PERSONAL COMPUTERS TO FOLK COMPUTING**, which explicitly evokes not only the speedy evolution of context in the users experience with computers (from the individual to the collective and societal), but also a leap in the knowledge level required from users to take full advantage of widely available resources in Web 2.0 (from knowing about computers to knowing about computing). In the not-so-distant past, full citizenship depended on being literate with Maths and Language in order to use numbers and words efficiently to achieve one’s individual and collective goals in society. Now, this depends more and more on being literate with Computers, and using programs to express and achieve our social and civil goals, with the Internet enabling new forms for communities and societies. The conference organizers invite the Brazilian, the Latin American and the International HCI communities to discuss the role of HCI researchers and practitioners in developing interactive technologies that truly promote Computing Literacy. We are interested in discussing the users’ needs, expectations, experiences and possibilities while using computers and computing to participate fully in social and civil activities supported by computer systems. In the context of Latin America, where this conference takes place, we are especially interested in discussing how HCI can promote and bring about increased levels of social development. Contributions to the conference program should address one of the following non-exclusive aspects of moving FROM PERSONAL COMPUTERS TO FOLK COMPUTING: •Accessibility and therapeutic uses of interaction •Adaptive, adaptable, intelligent user interfaces •Affective computing •Augmented reality •Computational literacy •Context-aware interaction •Effects of aging on interacting with computers •End user programming and development •Ergonomics •HCI and citizenship •HCI design – methods, tools and perspectives •HCI education •HCI evaluation – methods, tools and perspectives •HCI impacts on society: social life, health, education, transportation, sports, environment, etc. •HCI theories and theoretical approaches •Human-robot interaction •Integrating HCI and Software Engineering •Interacting with information visualizations •Interacting with new devices •Interaction and information processing •Interfaces for mobile and ambient systems •Internationalization and cultural aspects of HCI •Iteraction and entertainment •Legal issues in HCI •Multimodal interfaces •Natural user interfaces •Organic user interfaces •Social interaction (virtual and online communities) •Speech interfaces •Tactile interfaces •Task ad user analysis •Usable privacy and security tools •Web interfaces —————————————————————————- SUBMISSION DEADLINES – All categories —————————————————————————- Submission: June 3, 2011 – 11:59 PM Brasilia Time (strict deadline) Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 All submissions must be prepared for DOUBLE-BLIND REFEREEING. DO NOT include authors’ names & affiliations, or any other information that identifies the origin of the work. Format & Page Limits Full papers: 10 pages, ACM Conference format Short papers: 5 pages, ACM Conference format Other categories: to be announced —————————————————————————- ORGANIZERS —————————————————————————- General Chair Alex Sandro Gomes, UFPE (Brasil) Program Co-Chairs Alfredo Sánchez, Universidad de las Américas Puebla (México) Clarisse Sieckenius de Souza, PUC-Rio (Brasil) Full Papers Co-Chairs Alfredo Sánchez – Universidad de las Americas, Puebla: Mexico Clarisse de Souza – PUC-Rio: Brasil Short Papers Co-Chairs Cesar Collazos – Universidad del Cauca: Colombia Vania Neris – UFSCAR : Brasil Workshops Co-Chairs Leonel Morales – Universidad Francisco Marroquín: Guatemala Jair Leite – UFRN: Brasil Tutorials Co-Chairs Eduardo Calvillo – Universidad Politécnica de San Luis Potosí: Mexico Kênia Sousa – Intrasoft International: Bélgica Posters Co-Chairs Omar Sosa Tzec – UDLA Puebla: Mexico Cristiano Maciel – UFMT: Brasil Student Competition Co-Chairs Mario Moreno – Universidad Tecnológica de la Mixteca: Mexico Janne Oeiras – UFGD: Brasil —————————————————————————- PROCEEDINGS AND POST-CONFERENCE PUBLICATIONS —————————————————————————- In recent years, the proceedings of IHC & CLIHC have been published in the ACM International Conference Series (appearing in the ACM Digital Library). Authors of the best papers of the conference will be invited to submit extended versions of their work for publication in JISA (Journal of Internet Services & Applications) and/or JBCS (Journal of the Brazilian Computer Society). – Clarisse Sieckenius de Souza IHC+CLIHC’2011 Program Co-Chair Professora Titular Departamento de Informática, PUC-Rio Rua Marquês de São Vicente 225 22451-900 – Rio de Janeiro, RJ Tel: +55 21 3527-1500 ext. 4344 Fax: +55 21 3527-1530 _______________________________________________ Ihc-l mailing list Ihc-l@sbc.org.br https://grupos.ufrgs.br/mailman/listinfo/ihc-l Reply Reply to all Forward Kenia Sousa ———- Forwarded message ———- From: Clarisse Sieckenius de Souza <c… Mar 14 (3 days ago) Hildeberto Mendonça SHOW! A Beth nem tá lá. hehehehheh Mar 14 (3 days ago) Reply |   Hildeberto Mendonça to me show details Mar 14 (3 days ago) Depois tu escreve um post no Usi4Biz divulgando o call for papers.   - Show quoted text - On Mon, Mar 14, 2011 at 9:59 AM, Hildeberto Mendonça <me@hildeberto.com> wrote:  SHOW! A Beth nem tá lá. hehehehheh On Mon, Mar 14, 2011 at 9:51 AM, Kenia Sousa <kenia.sousa@gmail.com> wrote:  ———- Forwarded message ———- From: Clarisse Sieckenius de Souza <clarisse@inf.puc-rio.br> Date: 2011/3/11 Subject: [Ihc-l] IHC_CLIHC’2011: Chamada Preliminar de Trabalhos To: sbc-l@sbc.org.br, ihc-l@sbc.org.br  Queiram desculpar eventuais duplicações ======================= PRELIMINARY CALL FOR PAPERS ======================== X Brazilian Symposium on Human Factors in Computing IHC 2011 V Latin American Conference on Human Computer Interaction CLIHC 2011 Porto de Galinhas, Pernambuco, Brasil, October 25-28 2011 ** From personal computers to folk computing ** —————————————————————————- CONFERENCE DATES AND VENUE —————————————————————————- Pre-conference events:  Oct 25, 2011 Conference dates:       Oct 26-28, 2011 Venue:                  Porto de Galinhas, PE http://www.portodegalinhas.com.br Submission: June 3, 2011 – 11:59 PM Brasilia Time – strict deadline - Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 ————————————————————————— KEYNOTE SPEAKERS —————————————————————————- Alex Repennig (University of Colorado, Boulder – USA) Jesús Favela (Centro de Investigación Científica y de Educación Superior de Ensenada - México) —————————————————————————- THEME —————————————————————————- The joint conference theme is **FROM PERSONAL COMPUTERS TO FOLK COMPUTING**, which explicitly evokes not only the speedy evolution of context in the users experience with computers (from the individual to the collective and societal), but also a leap in the knowledge level required from users to take full advantage of widely available resources in Web 2.0 (from knowing about computers to knowing about computing). In the not-so-distant past, full citizenship depended on being literate with Maths and Language in order to use numbers and words efficiently to achieve one’s individual and collective goals in society. Now, this depends more and more on being literate with Computers, and using programs to express and achieve our social and civil goals, with the Internet enabling new forms for communities and societies. The conference organizers invite the Brazilian, the Latin American and the International HCI communities to discuss the role of HCI researchers and practitioners in developing interactive technologies that truly promote Computing Literacy. We are interested in discussing the users’ needs, expectations, experiences and possibilities while using computers and computing to participate fully in social and civil activities supported by computer systems. In the context of Latin America, where this conference takes place, we are especially interested in discussing how HCI can promote and bring about increased levels of social development. Contributions to the conference program should address one of the following non-exclusive aspects of moving FROM PERSONAL COMPUTERS TO FOLK COMPUTING: •Accessibility and therapeutic uses of interaction •Adaptive, adaptable, intelligent user interfaces •Affective computing •Augmented reality •Computational literacy •Context-aware interaction •Effects of aging on interacting with computers •End user programming and development •Ergonomics •HCI and citizenship •HCI design – methods, tools and perspectives •HCI education •HCI evaluation – methods, tools and perspectives •HCI impacts on society: social life, health, education, transportation, sports, environment, etc. •HCI theories and theoretical approaches •Human-robot interaction •Integrating HCI and Software Engineering •Interacting with information visualizations •Interacting with new devices •Interaction and information processing •Interfaces for mobile and ambient systems •Internationalization and cultural aspects of HCI •Iteraction and entertainment •Legal issues in HCI •Multimodal interfaces •Natural user interfaces •Organic user interfaces •Social interaction (virtual and online communities) •Speech interfaces •Tactile interfaces •Task ad user analysis •Usable privacy and security tools •Web interfaces —————————————————————————- SUBMISSION DEADLINES – All categories —————————————————————————- Submission: June 3, 2011 – 11:59 PM Brasilia Time (strict deadline) Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 All submissions must be prepared for DOUBLE-BLIND REFEREEING. DO NOT include authors’ names & affiliations, or any other information that identifies the origin of the work. Format & Page Limits Full papers: 10 pages, ACM Conference format Short papers: 5 pages, ACM Conference format Other categories: to be announced —————————————————————————- ORGANIZERS —————————————————————————- General Chair Alex Sandro Gomes, UFPE (Brasil) Program Co-Chairs Alfredo Sánchez, Universidad de las Américas Puebla (México) Clarisse Sieckenius de Souza, PUC-Rio (Brasil) Full Papers Co-Chairs Alfredo Sánchez – Universidad de las Americas, Puebla: Mexico Clarisse de Souza – PUC-Rio: Brasil Short Papers Co-Chairs Cesar Collazos – Universidad del Cauca: Colombia Vania Neris – UFSCAR : Brasil Workshops Co-Chairs Leonel Morales – Universidad Francisco Marroquín: Guatemala Jair Leite – UFRN: Brasil Tutorials Co-Chairs Eduardo Calvillo – Universidad Politécnica de San Luis Potosí: Mexico Kênia Sousa – Intrasoft International: Bélgica Posters Co-Chairs Omar Sosa Tzec – UDLA Puebla: Mexico Cristiano Maciel – UFMT: Brasil Student Competition Co-Chairs Mario Moreno – Universidad Tecnológica de la Mixteca: Mexico Janne Oeiras – UFGD: Brasil —————————————————————————- PROCEEDINGS AND POST-CONFERENCE PUBLICATIONS —————————————————————————- In recent years, the proceedings of IHC & CLIHC have been published in the ACM International Conference Series (appearing in the ACM Digital Library). Authors of the best papers of the conference will be invited to submit extended versions of their work for publication in JISA (Journal of Internet Services & Applications) and/or JBCS (Journal of the Brazilian Computer Society). – Clarisse Sieckenius de Souza IHC+CLIHC’2011 Program Co-Chair Professora Titular Departamento de Informática, PUC-Rio Rua Marquês de São Vicente 225 22451-900 – Rio de Janeiro, RJ Tel: +55 21 3527-1500 ext. 4344 Fax: +55 21 3527-1530 _______________________________________________ Ihc-l mailing list Ihc-l@sbc.org.br https://grupos.ufrgs.br/mailman/listinfo/ihc-l – Kenia Sousa, Ph.D. http://usi4biz.com/kenia/ http://usi4biz.com – Hildeberto Mendonça, Ph.D Blog: http://www.hildeberto.com Twitter: http://www.twitter.com/htmfilho – Hildeberto Mendonça, Ph.D Blog: http://www.hildeberto.com Twitter: http://www.twitter.com/htmfilho Reply Forward Reply by chat to Hildeberto Kenia Sousa beleza! Mar 14 (3 days ago) Reply |   Hildeberto Mendonça to me show details 8:41 PM (7 minutes ago) Cadê o post divulgando a conferência?   - Show quoted text - On Mon, Mar 14, 2011 at 10:00 AM, Kenia Sousa <kenia.sousa@gmail.com> wrote:  beleza! On Mon, Mar 14, 2011 at 9:59 AM, Hildeberto Mendonça <me@hildeberto.com> wrote:  Depois tu escreve um post no Usi4Biz divulgando o call for papers. On Mon, Mar 14, 2011 at 9:59 AM, Hildeberto Mendonça <me@hildeberto.com> wrote:  SHOW! A Beth nem tá lá. hehehehheh On Mon, Mar 14, 2011 at 9:51 AM, Kenia Sousa <kenia.sousa@gmail.com> wrote:  ———- Forwarded message ———- From: Clarisse Sieckenius de Souza <clarisse@inf.puc-rio.br> Date: 2011/3/11 Subject: [Ihc-l] IHC_CLIHC’2011: Chamada Preliminar de Trabalhos To: sbc-l@sbc.org.br, ihc-l@sbc.org.br  Queiram desculpar eventuais duplicações ======================= PRELIMINARY CALL FOR PAPERS ======================== X Brazilian Symposium on Human Factors in Computing IHC 2011 V Latin American Conference on Human Computer Interaction CLIHC 2011 Porto de Galinhas, Pernambuco, Brasil, October 25-28 2011 ** From personal computers to folk computing ** —————————————————————————- CONFERENCE DATES AND VENUE —————————————————————————- Pre-conference events:  Oct 25, 2011 Conference dates:       Oct 26-28, 2011 Venue:                  Porto de Galinhas, PE http://www.portodegalinhas.com.br Submission: June 3, 2011 – 11:59 PM Brasilia Time – strict deadline - Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 ————————————————————————— KEYNOTE SPEAKERS —————————————————————————- Alex Repennig (University of Colorado, Boulder – USA) Jesús Favela (Centro de Investigación Científica y de Educación Superior de Ensenada - México) —————————————————————————- THEME —————————————————————————- The joint conference theme is **FROM PERSONAL COMPUTERS TO FOLK COMPUTING**, which explicitly evokes not only the speedy evolution of context in the users experience with computers (from the individual to the collective and societal), but also a leap in the knowledge level required from users to take full advantage of widely available resources in Web 2.0 (from knowing about computers to knowing about computing). In the not-so-distant past, full citizenship depended on being literate with Maths and Language in order to use numbers and words efficiently to achieve one’s individual and collective goals in society. Now, this depends more and more on being literate with Computers, and using programs to express and achieve our social and civil goals, with the Internet enabling new forms for communities and societies. The conference organizers invite the Brazilian, the Latin American and the International HCI communities to discuss the role of HCI researchers and practitioners in developing interactive technologies that truly promote Computing Literacy. We are interested in discussing the users’ needs, expectations, experiences and possibilities while using computers and computing to participate fully in social and civil activities supported by computer systems. In the context of Latin America, where this conference takes place, we are especially interested in discussing how HCI can promote and bring about increased levels of social development. Contributions to the conference program should address one of the following non-exclusive aspects of moving FROM PERSONAL COMPUTERS TO FOLK COMPUTING: •Accessibility and therapeutic uses of interaction •Adaptive, adaptable, intelligent user interfaces •Affective computing •Augmented reality •Computational literacy •Context-aware interaction •Effects of aging on interacting with computers •End user programming and development •Ergonomics •HCI and citizenship •HCI design – methods, tools and perspectives •HCI education •HCI evaluation – methods, tools and perspectives •HCI impacts on society: social life, health, education, transportation, sports, environment, etc. •HCI theories and theoretical approaches •Human-robot interaction •Integrating HCI and Software Engineering •Interacting with information visualizations •Interacting with new devices •Interaction and information processing •Interfaces for mobile and ambient systems •Internationalization and cultural aspects of HCI •Iteraction and entertainment •Legal issues in HCI •Multimodal interfaces •Natural user interfaces •Organic user interfaces •Social interaction (virtual and online communities) •Speech interfaces •Tactile interfaces •Task ad user analysis •Usable privacy and security tools •Web interfaces —————————————————————————- SUBMISSION DEADLINES – All categories —————————————————————————- Submission: June 3, 2011 – 11:59 PM Brasilia Time (strict deadline) Decision notification: July 18, 2011 Camera-ready due: August 5, 2011 All submissions must be prepared for DOUBLE-BLIND REFEREEING. DO NOT include authors’ names & affiliations, or any other information that identifies the origin of the work. Format & Page Limits Full papers: 10 pages, ACM Conference format Short papers: 5 pages, ACM Conference format Other categories: to be announced —————————————————————————- ORGANIZERS —————————————————————————- General Chair Alex Sandro Gomes, UFPE (Brasil) Program Co-Chairs Alfredo Sánchez, Universidad de las Américas Puebla (México) Clarisse Sieckenius de Souza, PUC-Rio (Brasil) Full Papers Co-Chairs Alfredo Sánchez – Universidad de las Americas, Puebla: Mexico Clarisse de Souza – PUC-Rio: Brasil Short Papers Co-Chairs Cesar Collazos – Universidad del Cauca: Colombia Vania Neris – UFSCAR : Brasil Workshops Co-Chairs Leonel Morales – Universidad Francisco Marroquín: Guatemala Jair Leite – UFRN: Brasil Tutorials Co-Chairs Eduardo Calvillo – Universidad Politécnica de San Luis Potosí: Mexico Kênia Sousa – Intrasoft International: Bélgica Posters Co-Chairs Omar Sosa Tzec – UDLA Puebla: Mexico Cristiano Maciel – UFMT: Brasil Student Competition Co-Chairs Mario Moreno – Universidad Tecnológica de la Mixteca: Mexico Janne Oeiras – UFGD: Brasil —————————————————————————- PROCEEDINGS AND POST-CONFERENCE PUBLICATIONS —————————————————————————- In recent years, the proceedings of IHC & CLIHC have been published in the ACM International Conference Series (appearing in the ACM Digital Library). Authors of the best papers of the conference will be invited to submit extended versions of their work for publication in JISA (Journal of Internet Services & Applications) and/or JBCS (Journal of the Brazilian Computer Society). – Clarisse Sieckenius de Souza IHC+CLIHC’2011 Program Co-Chair Professora Titular Departamento de Informática, PUC-Rio Rua Marquês de São Vicente 225 22451-900 – Rio de Janeiro, RJ Tel: +55 21 3527-1500 ext. 4344 Fax: +55 21 3527-1530 _______________________________________________ Ihc-l mailing list Ihc-l@sbc.org.br https://grupos.ufrgs.br/mailman/listinfo/ihc-l – Kenia Sousa, Ph.D. http://usi4biz.com/kenia/ http://usi4biz.com – Hildeberto Mendonça, Ph.D Blog: http://www.hildeberto.com Twitter: http://www.twitter.com/htmfilho – Hildeberto Mendonça, Ph.D Blog: http://www.hildeberto.com Twitter: http://www.twitter.com/htmfilho – Kenia Sousa, Ph.D. http://usi4biz.com/kenia/ http://usi4biz.com – Hildeberto Mendonça, Ph.D Blog: http://www.hildeberto.com Twitter: http://www.twitter.com/htmfilho Reply Forward Reply by chat to Hildeberto

Simulation of customer service

This work was possible thanks to the support of Amandine Lievyns, a UCL master student at the time, who had an internship at Belgacom and helped us to apply the methodology in some internal processes. Her master dissertation was about this experience and she could give a significant contribution for this article.

Usi4Biz has been applied in two large organizations and with this article we have completed the publication of each one of these applications in journals. The previous one was an article in JUCS, reporting how Usi4Biz was conceived and applied in an insurance company, which is part of a Belgian bank.

A complete reference to this article will be available in our research page, as soon as we have more information from the publisher.

Kênia Sousa on her PhD defense at IBM Forum Brussels

The ceremony was preceded by a presentation of Dr. Noi Sukaviriya, a distinguished researcher of the Watson Research Center, NY. The subject of her presentation was “Human Aspects & Entity-Centric Business Process Modeling”, summarizing the IBM contributions on rethinking the way how business processes might be managed in the future.

The ceremony began when the jury entered the room and the president of the jury, Prof. Philippe Chevalier, presented the members of the jury, who were Prof. Jean Vanderdonckt (UCL, Belgium), the advisor; Prof. Gaëlle Calvary (UJF – Grenoble INP, France); Prof. Stéphane Faulkner (UCL, Belgium); Prof. Manuel Kolp (UCL, Belgium); and Dr. Noi Sukaviriya (IBM Research, United States). Unfortunately, the jury could not count on the presence of Prof. Elizabeth Furtado (Unifor, Brazil), who was Kenia’s advisor during her scientific initiation. Although, she had an important participation on Kenia’s private defense early this year.

Kenia answering questions from the jury

Kenia presented her research during 35 minutes. After that, the president passed the word to the jury for questions. She was questioned for more 15 minutes, going very well in all answers. Then the president called the jury in private out of the room to the final deliberation. After some minutes the jury and the president came back to the room and announced their decision, assigning to Kenia the title of “Docteur en sciences économiques et de gestion” for her thesis titled “A Model-Driven Approach for User Interface – Business Process Alignment”.

The ceremony was witnessed by friends, relatives, co-workers and IBM employees. Most of them were kindly mentioned in the thesis acknowledgments for their direct support for the success of this challenging journey. This post is one more opportunity to say “thank you” to all the supporters. At last, Congratulations Kênia! We hope you keep your motivation high to continue this impressive and highly recognized research.

Official picture of Kenia's PhD defense

There is a recent article at the Harvard Business Review that mentions the importance of trust in business. In any domain, from carpentry to IT, there is no technical skill that overshadows trust. This you cannot learn or teach, you can only feel it. Besides trusting your instincts to make decisions in the market place, trust between people plays even a larger role in the work environment. It is fundamental for everything to work smoothly.

Another great example of thrust with customers is by O’Reilly. First, they kindly convince customer to choose e-books saying “save a tree, go digital”, which is cheaper than buying the printed version. Second, when you buy e-books, they send an unprotected pdf file, trusting that you are not going to inappropriately share it with your friends and co-workers. When customers feel the trust, they are inclined to buy even more.

Trust is a sign of health in the business world, from workers to top management and from simple deals to global market confidence level. When you are recruiting people, how do you know they are trustworthy? Do you transmit to your customers how trustworthy you are? And how much do you trust them to take some risks?

The purpose of the Dagstuhl Castle is to promote events on informatics research at an international level where people are invited to present ideas, discuss and interact. Dagstuhl is located in southwest Germany, near the French and Luxembourg borders, in a very green and peaceful place. There, professionals and researchers definitively get off-line from their problems and go deep inside the creative work.

Dagstuhl Castle

In this seminar, there were participants from different domains, such as software engineering, database, business process management, enterprise modeling, information systems,  human-computer interaction, etc. Such a diverse group brought interesting and different points of view to the table.

What really called our attention was the interest on end-user involvement on business process management. Even though we have been working on this topic for the past 4 years, we were not expecting such a diverse group to find interest in this topic. Much to our amusement, we participated in two workgroups with very interesting researchers who were motivated to discuss about the upcoming trends concerning end-users involved in the business process management lifecycle. We believe, and hope, that this interest on end-user involvement for business process management just keeps on growing. This experience is very motivating for Usi4Biz.

This book was published by Springer early this year. It was edited by David England (University of Liverpool, UK), Philippe Palanque (University Paul Sabatier, FR), Jean Vanderdonckt (Catholique University of Louvain, BE), and Peter Wild (University of Cambridge, UK). Our chapter is the first one, titled “A Rule-based Approach for Model Management in a User Interface Business Alignment Framework“.

Brazilian tour

First of all, this experience has been very positive, actually, more than expected. We could feel a strong wave of positiveness as if there was no financial crisis out there. “We didn’t have any impact from the recent financial crisis. In fact, we are growing faster than ever and our single limitation today is the lack of high qualified professionals to perform more challenging projects”, said Márcio Braga, Ivia‘s Manager.

In the last 4 years, software companies were stimulated to approach universities in order to identify innovative ideas from the academia and analyse their capability of exploitation. Today, the links between companies and universities are stronger than ever. Some companies are in their fifth scientific project and currently getting ready for next calls. However, most companies are still figuring out how to transform a good idea in an innovative endeavor because the Brazilian academy is not so strong in applied research and researchers have some difficulty to visualize the exploitation of researches to the industry. But it is gradually changing thanks to government stimulus and the engagement of PhDs in companies’ teams.

Continuing the tour, we visited a large corporation, the Banco do Nordeste do Brasil – BNB (Bank of Northeast of Brazil), which is the third biggest public bank in Brazil and it is responsible for managing all investments of the federal government in the northeast of Brazil and providing credit at low cost for small and medium entrepreneurs. The bank is heavily investing on the definition and implementation of business processes and adopting a bunch of technologies to deploy processes through information systems. The same problematic we found in previous scenarios we also found in their environment, in other words, hundreds of applications, developed in several programming languages, running in a large variety of platforms and many process activities performed by information systems, composing a good case to take the framework into consideration.

Usi4Biz is also part of a long and serious research and we are gradually building a network of researchers around it. We made a presentation of the framework at University of Fortaleza – UNIFOR, where we had a good discussion about user interfaces in corporate environments and requirements elicitation. We are also celebrating a scientific partnership to permanently collaborate on joint researches between UCL and Unifor.

Presentation at University of Hasselt

The task model is one of the most used and discussed models in the Human-Computer Interaction (HCI) scientific community. But it is so unknown out there that the term “task model” doesn’t even have a definition in the colossal Wikipedia so far. When you search for this term, you will probably get “Did you mean: tsk model“, which is related with the thermodynamics of crystal surface formations, a totally different concept. Despite the almost complete lack of adoption by the market, the task model continues to be widely explored by the scientific community, as an essential tool to describe the behavior of information systems and their end users.

If the task model is so ignored by the market why did we decide to adopt it anyway? First of all, we are glad to be the first one or one of the first projects to present the task model to the market in a way that they didn’t reject it as one more model to make them fatter and inefficient. The task model was considered in the Usi4Biz Framework to intermediate the communication between two different domains: business process and user interaction. People have tried to connect these domains directly by declaring which user interface is used to perform each activity of the process, but this approach seems to be very simplistic, not addressing most of the real world situations, where user interfaces becomes more and more complex, not forgetting legacy systems which don’t have any kind of support from existing business process frameworks.

Nowadays, companies are rethinking about their adoption of models because some software development methodologies are innovating the way requirements and architecture are elicited. Widely used models as the UML ones are gradually being disposable with less people using tools and more people just sketching them and throwing them out later. However, some models are resisting very well, which is the case of the business process model and the data model. The first one is going well because companies are investing in corporate governance and describing their operations through business process models to become more communicative and transparent. The second one is also very relevant because data and the way it is organized is extremely import for the company. Entity relationship models are an essential source of information for all those who develop business applications. These models are relevant for two main reasons: 1) they are used to communicate and teach; and 2) they save resources by generating precise artifacts to the development team. In order to provide the same benefits for the company, we have made 2 decisions that may transform task models in an essential model as well. The decisions were:

• Don’t force companies to change what they already have established: task models will not replace any useful model adopted by the company. Instead, it will increase the value of existing ones by addressing details they do not consider, like the end user interaction. Therefore, the adoption of the task model will not demand any adjustments on existing business process models and user interfaces. It will be inserted to connect both worlds, no matter how they are designed.
• Take a mature representation of the task model and simplify it as much as we can: we want to demonstrate that the adoption of a new model is not so time consuming and unnecessary. If you have the chance to describe how people perform your business activities without falling back on long and boring text descriptions, instead, using a simplified model that doesn’t have so many structures to memorize and without any redundant information, you will see that time and money are actually saved.

A mature representation of the task model was proposed by Fabio Paterno, from University of Pisa, Italy. It is widely used by the scientific community because of its rich representativity. Most of the current evolutions were made on top of that initial proposal. However, when a specific context of application is chosen then the task model can be refined to address specific needs, which was our case when working on the corporate environment.

What changes we made and why are subjects for another post. Follow our updates and join the discussion.